Connection to Exchange Online is not fetching emails (autogetmail already running, and goes to timeout) when using OAuth2 and Client Secret.
Analysis:
1. If customer is using a Proxy setting in EOP or EOP for HCP, a file needs to be replaced.
2. The previous library version: "jwebservices-2.0.jar" also contains a Json parser, but maybe an old version. It could be it is picked up instead of the newer version in the jgraph jar file.
Resolution:
1. Replace Exchange connector .jar for Proxy compatibility
Windows:
- Go to C:\Program Files (x86)\EveryonePrint\lib
- Replace eop-exchangeconnector-4.3.3.jar with eop-exchangeconnector-4.3.4-SNAPSHOT.jar
eop-exchangeconnector-4.3.4-SNAPSHOT.jar - Restart service : EveryonePrint Web Service
Linux:
- Go to /opt/EveryonePrint/lib
- Replace eop-exchangeconnector-4.3.3.jar with eop-exchangeconnector-4.3.4-SNAPSHOT.jar
- Restart service : sudo systemctl restart eop-web
2. Remove jwebservices .jar file
Windows
- Remove (copy elsewhere) jwebservices-2.0.jar from C:\Program Files (x86)\EveryonePrint\lib
- Restart service : EveryonePrint Web Service
Linux
- Remove file from /lib
- cd /opt/everyoneprint/lib
- mv jwebservices-2.0.jar /home/hcpadmin/
- Restart service : sudo systemctl restart eop-web