Knowledge Base
www.safeq.com
EOP MobilePrint (Legacy)
SAFEQ Cloud
Administration
Architecture
Cloud Printing
Planning and Deployment
Quick Reference Guide: Getting Started
Troubleshooting
SAFEQ 5, 6, and Managed
Administration
Database, Reporting
Embedded Terminal
Maintenance
Payment System
Printing and Copying
Scanning
Troubleshooting
Web Interface
SAFEQ Cloud, SAFEQ 5, 6 and Managed
Administration
EOP MobilePrint (Legacy)
Authentication
Email
General Information
How To
Installation & Requirements
Integration with 3rd Party Accounts
Linux Users
Mobile: Android
Mobile: iOS
Mobile Device Management (MDM)
Mobile Gateway
Security
Server
Technical Documents & Resources
Troubleshooting
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Knowledge Base
EOP MobilePrint (Legacy)
SAFEQ Cloud
Administration
Architecture
Cloud Printing
Planning and Deployment
Quick Reference Guide: Getting Started
Troubleshooting
SAFEQ 5, 6, and Managed
Administration
Database, Reporting
Embedded Terminal
Maintenance
Payment System
Printing and Copying
Scanning
Troubleshooting
Web Interface
SAFEQ Cloud, SAFEQ 5, 6 and Managed
Administration
EOP MobilePrint (Legacy)
Authentication
Email
General Information
How To
Installation & Requirements
Integration with 3rd Party Accounts
Linux Users
Mobile: Android
Mobile: iOS
Mobile Device Management (MDM)
Mobile Gateway
Security
Server
Technical Documents & Resources
Troubleshooting
EOP MobilePrint (Legacy)
Knowledge base articles for the legacy EveryonePrint MobilePrint solution.
Authentication
Authentication: AD Error Codes
Email
Email: Support for New Long TLDs
Email Print: HTML Zoom Rendering Factor
Email Print: Max Message Size
Email Print: Office 365 Email Alias
Email Print: Office 365 Hosted Exchange
Email Print: Office 365 Modern Authentication Error
EOP 4.3.3: Fixes for Proxy and O365 OAuth2
Email Print: Office 365 Modern Authentication - Using "Online Exchange" API
Email Print: Open Connection Failed AADSTS50034: The User Account {EmailHidden} Does Not Exist
Email Print: Problem with Exchange 2016
Email Print: Process Inline Images in HTML Message
Email Print: Slow Performance with MS-Exchange IMAP
Email Print: Using Gmail
Outgoing Mail: Emails Are not Received
Welcome Email: Hide Password to Guest Users
Welcome Email: Hide Username Line
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General Information
EveryonePrint: General Information
How To
API: Scheduled Import Email Addresses from a CSV
Bulk Create QR Codes
Chrome Extension for EveryonePrint Mobileprint
Customize Email
Customize Email Print Web Page with Several Addresses and 'mail-to' Links
Driver Print Simple: Windows 10/11 Driver
Driver Print Simple: Enable Duplex Printing
See more
Installation & Requirements
Installation and Requirements
Integration with 3rd Party Accounts
Equitrac: Kofax Control Suite Equitrac V 6.0 Support
Integration: Kofax-Nuance - Equitrac
Equitrac: PIN1 vs. PIN2 Authentication
Equitrac: Remote/Local Downlevel Document
Integration: Kofax-Nuance - SafeCom
Integration: Ricoh Streamline NX
PageScope: Setup Print Queue
SafeCom: Error Testing Connection
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Linux Users
EOP Linux: Disable Eop-lpd Service
EOP Linux: Redirect Port 515 > 8515 Fails
Mobile: Android
Android: Capture App Log File
Android: Google Photos Multi-Selection Limitation
Android: Login Prompt Loop
Android: Test and Verify Ports from Device to Server
Mobile App: Error GetServerConfiguration
See more
Mobile: iOS
iOS: Printing Options
AirPrint: Apple Configurator 2 Profile
AirPrint: No Printers Visible on Apple iOS Devices
AirPrint: Printer Duplicated on iOS Device
AirPrint: Clearing Cached Credentials in iOS
AirPrint: Some Printers Are Not Visible on Apple iOS Device
AirPrint: The Printer Is Off-line
AirPrint/DriverPrint: Error on EveryonePrint 4.3
iOS: Capture App Log File
iOS: Test and Verify Ports from Apple Device to Server
iOS App: XML Parse Error
Microsoft OneDrive: How to Print Document
Wide Area Mobile Print: ".local" DNS Suffix
Wide Area Mobile Print: Error Setting-up Delegation
Wide Area Mobile Print: Quick Test of AirPrint
Wide Area Mobile Print: Separate Mobile Print DNS Zone
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Mobile Device Management (MDM)
BlackBerry UEM - iOS App Setup
MDM Intune: Deploy Mobile Apps
Mobile Gateway
Mobile Gateway: Can't Access Web Interface
Mobile Gateway: Capture Logs for Support
Mobile Gateway: Discovery Using DNS-SD
Mobile Gateway: Reset "Admin" Password to Default
Security
Config: Disable TLS 1.0 / 1.1
SSL: Exclude Cipher
SSL: Import PFX Certificate
SSL: Password Obfuscation
SSL: Replace Expired Certificate
SSL: Using OpenSSL
SSO: MobilityGuard Reverse Proxy
Vulnerability: Is EveryonePrint MobilePrint Concerned About Log4j Alert?
See more
Server
Best Practice: Server Life Cycle & Maintenance
Server: ID Changing
Server: Upgrade to a New Version
Server: License Maintenance Expiration Date
Server: Backup Configuration & Data
Migrating to a New Server
Server: Reset "Admin" Password to Default
Driver Print: Cannot Connect to Printer
Driver Print: MacOS and IPPS Issue
Server: Job Status "Printing" and No Output
Server: Select NIC on Multi-NIC Server
Web Portal: Can't See Advanced Driver Print Instructions
Web Portal: Hide Password Field
Web Print: Max Upload Size
See more
Technical Documents & Resources
EveryonePrint 4.3.3 Installation Guide
EveryonePrint Mobile Gateway Installation Guide
Support Guide: Server Name Change
Demo Guide: Test Run EveryonePrint
EveryonePrint for Linux Installation Guide
Pre-Installation Checklist: Print Methods
See more
Troubleshooting
Debug: Creating Debug Log Files for Support
Determine Which Program Uses or Blocks a Port
MS Office Converter: Custom TTF Fonts Not Used in Doc Conversion
Troubleshooting: Jobs stuck as Awaiting Processing
Troubleshooting: Tracking High CPU Usage
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