Network Connectivity: How to Check If Ports Are Open

When setting up a SAFEQ environment with any product, you may need to check network connectivity from one endpoint to another.

Applies to the below list of products and versions:
YSoft SAFEQ 5
YSoft SAFEQ 6
YSoft SAFEQ Cloud

Network connectivity and open ports are the foundation of a stable and functional SAFEQ environment. They enable efficient communication between components, ensure secure data transmission, and play a vital role in maintaining a positive user experience. Administrators and IT teams must prioritize these aspects during the setup and ongoing maintenance of the SAFEQ system to guarantee its reliability and effectiveness.

When configuring the SAFEQ environment with any product, it's important to verify network connectivity between different endpoints.

For example: 

• MFD subnet > Server or Server > MFD subnet 
• End user PC with Client > Server
• Server > Server

To see a list of required ports for our products see these articles from the documentation: 

• SAFEQ 6 - SAFEQ 6 Documentation - Network Communication
• SAFEQ Cloud - SAFEQ Cloud Documentation - Requirements on Ports & Protocols

Resolution

We suggest utilizing one of the following methods.

Option 1 - PowerShell Test Network Connection function

1. Open PowerShell as an administrator
2. Run a command with the structure tnc <IPaddress or Hostname> -port <port number>

If the test is successful, you will see a result like this.

If the test fails, you will see a result like this.

Option 2 - Port Quiz

This option is helpful for Linux servers to verify outbound ports; please refer to the instructions below.

You can visit Portquiz for instructions or use one of the commands listed below, depending on your operating system.

Windows  PowerShell

# For Windows PowerShell users
Test-NetConnection -InformationLevel detailed -ComputerName portquiz.net -Port 8443

Linux

$ nc -v portquiz.net 8443 
Connection to portquiz.net 8443 port [tcp/daytime] succeeded!

$ curl portquiz.net:8443 
Port test successful!
Your IP: 109.145.45.30

$ wget -qO- portquiz.net:8443 
Port test successful!
Your IP: 109.145.45.30

Windows Telnet 

$ telnet portquiz.net 8443 
Trying ...
Connected to portquiz.net.
Escape character is '^]'.