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SafeCom: Error Testing Connection

How to Resolve SafeCom Connection Errors when Integrating EveryonePrint and SafeCom Mobile Print

EveryonePrint or SafeCom Mobile Print integration with SafeCom


Some customers may experience an "Error" message when setting up authentication with SafeCom (see screenshot below):

Authentication test using test user account failed. Error details:



The Microsoft Visual C++ 2008 Redistributable Package (x86) must be installed on the EveryonePrint server. This package installs Visual C++ Libraries required to run applications developed with Visual C++ SP1.