How to Troubleshoot Missing Advanced Driver Print Instructions in the Web Portal
Having a seamless experience with vendor-specific printer drivers is crucial when printing from workstations. The “Advanced Driver Print” option, available under Settings -> Driver Print, empowers end-users to utilize these specialized drivers effectively. This feature enables users to access enhanced printing capabilities tailored to their specific printer models.
Whether fine-tuning settings or optimizing output quality, the Advanced Driver Print ensures a smoother and more efficient printing process.
Issue:
When logged in as a user in the Web interface -> Driver Print, instructions for Driver Print Advanced are not showing.
Resolution:
As outlined in the setup page, Show option "Advanced" driver print is only relevant if "Advanced Driver Print" has been configured:
- Go to Devices.
- In the drop-down list, select 'Advanced Print Enabled.'
- If the list returns only '0', then Advanced Driver Print is not enabled for any printer.
- Click the cog to edit device properties, and check 'Advanced Driver Print' where relevant.