Where to Find Support ID

This document describes where to find support ID (also called supportID) in YSoft SafeQ 5 and YSoft SafeQ 6.


During phone calls with our Customer Support Services you can be asked for support ID of a customer. This information will help our operators to quickly find correct customer ID and related information in our system.


Support ID of customer can be found on "YSoft SafeQ version" widget located on dashboard. Dashboard can be accessed via web interface of YSoft SafeQ 5 or via management interface of YSoft SafeQ 6.

support ID (MA) in YSoft SafeQ 5
400499 SQ5

support ID (MA) in YSoft SafeQ 6
400499 SQ6